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Questions + answers

1. How can a person do a PCR test for coronavirus for traveling abroad? When will the test result be ready?

- To do the test, prior registration is required, and you have to bring your foreign travel passport with you, be prepared (not to eat, drink or rinse your nose two hours before the test). The test result will be ready in 24 to 36 hours.

2. Does Dobrobut work with the National Health Service of Ukraine or signs declarations with family doctors?

- No, it does not. Dobrobut neither works with the National Health Service of Ukraine nor signs declarations. However, you can be served on the self-payment basis or according to the insurance company contract.

3. Is it possible to call a nurse for a domiciliary visit for sampling?

- Yes, it is. You can call a nurse every day from 9 AM to 5 PM.

4. Is it possible to do a complete blood count and C-reactive protein in the afternoon?

- Yes, it is possible. A patient would better be prepared:

*For adults – not to eat 4 hours before the test. It is mandatory to drink still water.

*For children under 1 year of age – breast-feed a child (give a portion of infant formula) 1 hour before the test. Independent of food intake.

*Children over 1 year of age – in 2 or more hours from the moment of food intake. Drink 200 ml of water one hour before the test.

5. Can I buy the vaccine now and be vaccinated later?

- We offer the possibility to reserve a vaccine for 5 days.

6. Can I buy the vaccine at your clinic and get vaccinated at other?

- No, you cannot. Our doctor performs vaccination at Dobrobut clinic chain units only with a mandatory check-up on the day of the consultation.

7. Which Dobrobut doctors receive patients at the nighttime in case of emergency?

- The following doctors receive patients at the nighttime in case of emergency: adult and pediatric surgeons; adult and pediatric ENT specialists; adult and pediatric maxillo-facial surgeons; adult orthopedists-traumatologists; adult gynecologists. A pediatric orthopedist-traumatologist works until 10 PM. Doctors receive patients at the following address: 3 Simyi Idzikovskych Str., prior registration is required.

8. How can I receive my test results without visiting the clinic?

- You can download Dobrobut mobile application. You can find it in Play Market for Android and in App Store for Apple. The application is user-friendly, you can register for a visit to a doctor by yourself and see all the previous medical conclusions and test results.

9. Can I start/complete a sick leave without visiting the clinic?

- No, you cannot. In compliance with the Order of the Ministry of Public Health No. 963 as of 04/27/2020, only public medical institutions can start/complete a sick leave remotely. Dobrobut clinic chain is a private medical institution that does not have the possibility to start/complete a sick leave remotely. We can do it in the presence of the patient during a consultation only.

10. Why do I need a consultation by a doctor to complete a sick leave?

- Only a doctor during a consultation can make a decision on the completion or prolonging of the sick leave after the assessment of your condition after a check-up.

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Terms of online services
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2012 - 2025 Dobrobut MN. All rights reserved
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