Today Dobrobut clinic chain provides emergency assistance, prevention, diagnostics, treatment and rehabilitation.
Previously, a patient had to pay for the services received, to collect the package of necessary documents and bills to obtain the reimbursement for treatment from an international insurance company, and only after that to submit the insurance benefit claim form to the insurance company. Then a patient had to wait for the reimbursement. Today Dobrobut clinic chain offers a revolutionary change in the service for the customers of international insurance companies, which is direct billing!
Direct billing is the agreement between a medical provider and an international insurance company on billing customers directly to the insurance company. It means that patients pay nothing or pay just the amount that is not covered with their insurance plan, the deductible.
Dobrobut clinic chain doctors will determine which procedures, diagnostic techniques, tests or consultations you need.
However, many insurance cover plans require an advance guarantee (a preauthorization) from an international insurance company. Besides, many services may not be covered with an international insurance policy.
Services that may require an advance guarantee: CT, MRI diagnostics, colonoscopy, admission to a hospital, surgery, cancer treatment, etc.
Dobrobut clinic chain advises you to contact the department for work with international insurance companies before visiting the clinic. There you can provide the details of the insurance policy, so the chain staff could check the details of the cover and receive the guarantee for treatment and diagnostics, if necessary.
“Dobrobut” has developed the algorithm of work with the clients of international insurance companies, so a client just needs to provide an insurance policy and an ID, and a responsible employee will do the job. Please note that receiving of urgent services without a guarantee may require an advanced payment.
Dobrobut clinic chain advises you to contact the department for work with international insurance companies before receiving services in order to determine the insurance cover or to obtain the guarantee.
Opening hours: Monday - Friday, from 9:00 to 18:00 Kyiv time.
We are happy to announce that Dobrobut clinic chain works with all the international insurance companies!
Any insurance policy is different. Please contact your insurance company or the department for work with international insurance companies of Dobrobut clinic chain for details.
Yes! The insurance policy and the ID are mandatory for receiving services according to direct billing principle.
You have to provide a policy of an international insurance company or any other substituting document, so that we would be able to identify you and the conditions of your cover. You cannot receive direct billing services without such a document.
You pay only the amount not covered with your insurance plan, which is the deductible according to the basic price list that you can find on the website of the company.
Please contact the department for work with international insurance companies to get the information on the price of the services for international insurance companies.